[Questions]
Ask better questions
'What legal problems do you have?' is the wrong question. The useful one is what is changing in your client's business — and what that will do to the advice they need next year.
01 — 0 M · Base
Martin Stockdale · Strategy & Transformation · Professional Services
I help the leaders of law firms and professional services firms read the shift, see what it means for their business, and plan the route from where they are to where they need to be.
02 — 1,200 M · The View
Ask most professional services firms about change and they'll describe an AI project. Ask them where their revenue actually comes from — how much is process, how much is judgement — and the room goes quiet.
Clients, pricing, talent, competitors and technology are all moving at the same time, and AI compounds every one of them. The firms that come through won't be the ones with the most pilots. They'll be the ones that understood the shift early and redesigned around it.
I don't build the technology. I tell you what has to change, why, and in what order.
03 — 1,850 M · The Ascent
07 / 07 — Summit · Vrv · Now
Independent. Helping law firms and professional services firms read the shift and plan the route.
01 — Base · Litigation
Trained and qualified as a solicitor; years in defendant insurance litigation in the North West. Learned what holds up under cross-examination — and what doesn't.
02 — Kennedys · Counter Fraud
Partner from 2011 and Head of the Counter Fraud Unit. Fighting organised claims networks showed that reactive, manual review loses to data-driven fraud. Detection had to move to the front of the process.
03 — The Science · University of Manchester
Led the industry side of an Innovate UK Knowledge Transfer Partnership with Alliance Manchester Business School. Co-authored IEEE research (FUZZ-IEEE 2020) using the Evidential Reasoning approach — fraud scoring that can be explained, not just predicted.
04 — Kennedys IQ · Product
Strategy Board member of Kennedys IQ, launched in 2020 to help clients use lawyers less. Turning legal know-how into software and automated claims workflows.
05 — Global AI Programme Lead
Partner, AI Strategy & Delivery. Enterprise data transformation, secure generative AI for lawyers, and Kennedys' entry into the Responsible AI Institute in 2024.
06 — Clyde & Co · COO, Change & Innovation
Partner and COO for Change and Innovation Strategy. Operating models and governance for a global firm where human professionals and AI agents work together.
07 — Summit · Vrv · Now
Independent. Helping law firms and professional services firms read the shift and plan the route.
04 — 2,100 M · Muscle, Brain, Heart
Advantage came from scale: more people, more hours, more capacity.
Advantage moved to whoever processed information fastest — optimisation, analytics, data at scale.
Now raw intelligence is becoming infrastructure anyone can rent. What differentiates is judgement, context, ethics and trust — the human part, done deliberately.
The firms that win the next decade won't be the ones with the most AI. They'll be the ones who know exactly where the human goes.
05 — 2,400 M · The Practice
Senior, selective and hands-on. For managing partners, founders and management boards — law firms first, and professional services firms more broadly.
What is actually happening to your market — clients, pricing, competitors, talent and technology — and which of those shifts will hit your firm hardest.
For: Managing Partners · Management Boards
Your time and revenue, split into process and judgement. It shows where AI will erode income, where it creates room, and which parts of the firm really make the profit. Most firms have never looked.
For: Managing Partners · COOs · Finance Directors
From where you are to where you need to be: what changes, in what order and who owns it — designed as a programme your people and technology partners can deliver.
For: Management Boards · COOs · Transformation Leads
You can't govern what you can't see. Data, applications and AI: knowing what is running, what it touches and who answers for it — before you scale anything.
For: COOs · CIOs · General Counsel · Risk
Survey
Read the market shift and your firm's current capabilities, side by side.
Route
Bring the two together: how your world shifts, what it does to your business, and the path from here to there.
Ascent
Design the programme, then stay alongside leadership while it happens.
06 — 2,650 M · Ideas
[Questions]
'What legal problems do you have?' is the wrong question. The useful one is what is changing in your client's business — and what that will do to the advice they need next year.
[Revenue]
Split a firm's time into process and judgement and process turns up everywhere, even in the highest-value matters. That is exactly the work AI is coming for.
[Governance]
One firm believed it had around 80 live applications. Within a week, more than 250 had been found. If you don't know what is running, you certainly don't know what your AI is doing.
[Adoption]
Leaders overestimate what AI will do in the next two years and underestimate what it will do in ten. Plan for both: modest promises now, structural redesign over the decade.
[Decisions]
Two adjusters, two lawyers, two judges — two different answers to the same facts. Institutions have a duty to reduce that inconsistency. Good systems don't replace judgement; they give it a consistent baseline.
[Organisation]
As AI agents join human teams, the real work is decision rights, accountability and escalation — an operating model question long before it's a technology one.
07 — 2,800 M · The Record
08 — 2,962 M · Summit
Managing partners, founders and management boards — or simply comparing notes. I read everything and reply personally.